Returns & Refunds

30-day returns. No hard feelings.

We want you to love what you ordered. If a piece isn't right for your space, you have 30 days from the delivery date to send it back for a full refund of the item price.

What we need

The item is unused and in its original condition
It's returned in the original packaging when possible
Your return request is started within 30 days of delivery

How to start a return

Email eternallittle@gmail.com with your order number and let us know what you'd like to return. We'll reply within one business day with the return address and instructions.

Please don't send anything back before contacting us — we need to log the return so your refund isn't delayed.

Return shipping

Return shipping is paid by the buyer. We recommend using a tracked service, since we can only refund items that actually reach us.

The exception: if your item arrived damaged, defective, or we sent you the wrong thing, the return is completely free and we cover everything.

Damaged on arrival

Send us a photo within 7 days of delivery and we'll ship a free replacement right away. You don't need to return the damaged piece — keep it or recycle it.

Refunds

Once your return arrives, we inspect it and issue your refund within 3 business days. Refunds go back to your original payment method. Depending on your bank, it can take another 5–10 business days to appear on your statement.

Original shipping charges are not refunded unless the return is our fault.

Exchanges

Want a different color or style instead? Email us. The fastest way is to return the original for a refund and place a new order, so your replacement ships immediately instead of waiting on the return.